Shipping & Returns

Terms and Conditions


A 10% deposit is required in order for your appointment to be booked the remaining fee should be paid in cash on the day of your appointment. Deposit payments are non-refundable, however if given 48 hours notice, you will have the opportunity to change your appointment, such as the date and time subject to availability.



Late policy 

Please ensure that you arrive on time for your appointment. A late fee of £10 will be added onto your remaining balance if you are more than 15 minutes late, anymore than 30 minutes will result in your appointment being cancelled.


Return & Exchange Policy

All wigs take 3-5 days to be made, all wigs can be fast tracked for an additional fee.

Hair must be given to me 5 days in advance, latest 3 days (unless you have paid for fast track services) or your appointment will be cancelled. 

Please ensure your hair is washed and dried before coming to your appointment.

When posting or dropping off your hair, ensure the package has your name, number, time and date of your appointment on it.


Light Skinned to Fair Skinned = Transparent Lace

Brown Skinned = Transparent Lace or Brown Lace

Dark Skinned = Brown Lace



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